Your Trusted Global IT Partner

Expert Microsoft-based IT solutions for small to mid-sized businesses.
Flexible support when you need it.

About EliteGo IT

Founded in Colombo, Sri Lanka, EliteGo IT provides specialized Microsoft-based IT solutions to businesses worldwide. Our mission is to deliver flexible, expert IT support without the constraints of long-term contracts.

About EliteGo IT

Discover why we're the smart choice for modern Microsoft-focused businesses

Strategy and Planning

We bring the right people together to challenge established thinking and drive transform in 2020

Global Microsoft Experts

Deep Azure/365 expertise serving clients worldwide, with special focus on APAC region needs.

Certified Specialists

Certified Microsoft specialists with deep expertise in cloud and enterprise technologies.

Rapid Response

45min average response time with 24/7 monitoring for critical systems.

  • One-size-fits-all solutions: Generic IT services that fail to address unique business needs often result in inefficiencies and missed opportunities.
  • Contract lock-ins with exit penalties: Long-term agreements restrict flexibility and may lead to costly penalties when businesses need to adapt or change providers.
  • Reactive break-fix approach: Waiting for issues to arise before addressing them leads to downtime, lost productivity, and increased costs.
  • Limited cloud cost optimization: Inefficient cloud management often causes unnecessary expenditure and missed savings opportunities.
  • One-size-fits-all solutions: Generic IT services that fail to address unique business needs often result in inefficiencies and missed opportunities.
  • Contract lock-ins with exit penalties: Long-term agreements restrict flexibility and may lead to costly penalties when businesses need to adapt or change providers.
  • Reactive break-fix approach: Waiting for issues to arise before addressing them leads to downtime, lost productivity, and increased costs.
  • Limited cloud cost optimization: Inefficient cloud management often causes unnecessary expenditure and missed savings opportunities.

Enterprise-Grade Expertise

Enterprise-level skills tailored for mid-market budgets

Security First

Built-in compliance & Zero Trust architecture

Business Alignment

IT solutions that drive measurable business outcomes

Client Retention
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Testimonials

What Our Clients Say

We offer discounted pricing for eligible not-for-profits. Reach out to learn more.

Who We Serve

We specialize in supporting these types of organizations

Small & Medium Businesses

Companies with 5-250 employees needing reliable IT support without enterprise-level budgets.

Not-for-Profits

Charities and NGOs, especially those based in Australia, needing cost-effective IT solutions.

Startups & Freelancers

Emerging businesses and independent professionals needing flexible, on-demand IT support.

Project-Based Clients

Organizations needing specialized expertise for migrations, upgrades, or specific initiatives.

Our Flexible Engagement Models

On-Demand Support

Pay-as-you-go IT assistance when you need it. Perfect for businesses with occasional needs or those wanting to supplement their existing team.

Managed Services

Comprehensive support for specific services or systems. No long-term contracts – cancel anytime with 30 days notice.

Specialized Projects

Deep expertise for migrations, backup design, or cloud infrastructure projects. Fixed-price or time-and-materials options.

Recent Projects

Examples of our successful engagements

CAA Azure Migration

Completed

Migrated a 50-user not-for-profit organization from on-premises servers to Azure, including Active Directory, file shares, and line-of-business applications. Implemented Azure Backup and Azure Site Recovery for comprehensive data protection. The migration was completed over a weekend with minimal downtime.

Key Results:

SharePoint Online Upgrade

Completed

Upgraded a legacy SharePoint 2013 implementation to SharePoint Online for a manufacturing company with 120 users. Restructured information architecture, migrated content with metadata preservation, and trained power users. Implemented Microsoft Teams integration for improved collaboration.

Key Results:

Azure Cost Optimization

Completed

Conducted a comprehensive review of Azure resources for a SaaS company with $12,000/month cloud spend. Identified underutilized resources, right-sized VMs, implemented auto-scaling, reserved instances, and optimized storage tiers. Set up Azure Cost Management alerts and dashboards for ongoing visibility.

Key Results:

Our Services in Detail

Comprehensive Microsoft ecosystem support tailored to your needs

Microsoft 365 Support

Comprehensive support for your Microsoft 365 environment including setup, configuration, and ongoing management. We help you get the most value from your Microsoft 365 investment.

Azure Cloud Services

Expert Azure cloud services including migration, architecture design, and ongoing management. We help you leverage the power of Microsoft Azure for your business.

Windows Server Support

Expert management of your Windows Server environment including installation, configuration, maintenance, and troubleshooting.

Network Infrastructure

Design, implementation, and management of your network infrastructure to ensure reliability, security, and performance.

Microsoft Intune Management

Comprehensive mobile device and endpoint management using Microsoft Intune to secure and manage all your organization’s devices.

Endpoint Security

Comprehensive security solutions for all your endpoints to protect against modern threats while maintaining user productivity.

Backup Solutions

Reliable backup solutions to protect your critical business data against accidental deletion, corruption, or disaster.

Disaster Recovery

Comprehensive disaster recovery planning and implementation to ensure business continuity in case of major incidents.

SharePoint Online

Expert SharePoint Online services including migration, customization, and ongoing management to enhance collaboration.

Exchange Online

Comprehensive Exchange Online support including migration, configuration, and security to ensure reliable email communication.

Typical Engagement Models

Regular Support

On-demand assistance for everyday issues like printer setup, computer troubleshooting, and email configuration.
Minimum 1-hour charge applies.

$30/hour (Minimum 1 hour)

Managed Services

Ongoing support and proactive management of Microsoft 365, Azure, server infrastructure, security, and user environments.
Pricing is determined after an evaluation of your environment.

Custom Pricing (after evaluation)

Project-Based Engagements

One-time or phased IT projects including M365/Azure tenancy setup, server builds, cloud migration, disaster recovery planning, and more.
Scoping and pricing tailored to project requirements.

Fixed-price or Time & Materials

Blog

Explore our latest blog posts for insights, tips, and updates on topics that matter.

SharePoint Intranet Setup

SharePoint Intranet Setup

A case study of how EliteGo IT Solutions implemented a…

24/7 IT Support

We're always available to assist you - 365 days a year, 24 hours a day including Holidays. Whether you have a technical issue, need assistance with Microsoft 365, or have a question about our services, our team is here to help.

  • Phone Support +94 77 764 6211 (24/7)
  • Email Support support@elitegoit.com
  • Headquarters Colombo, Sri Lanka

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